Refund policy

We want to be sure you're happy with your purchase. If you would like to return your order, email service@getliquidrails.com within 30 days of delivery to submit a request. Your entire order must be unused, and you will be responsible for paying and organizing shipment back to the retailer. Please note, refunds are subject to approval by the retailer who fulfilled the order.

In the event that your order arrives damaged in any way, please email service@getliquidrails.com with your order number and a photo of the item's condition, so that we can reach a satisfactory resolution as quickly as possible.

We do not accept exchanges.